Working with us

  • Terms & Conditions

    VIDOTOUR acts as an intermediary between the concerned airlines, hotels, transport operators and local tourist offices providing the services. VIDOTOUR is, therefore, not responsible for any loss, injury or damage sustained by the traveler, including those occurring outside of the touring programs. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the traveler. Programs, prices, services and conditions are based on those valid at the time of quoting and are subject to change without notice before or during the tour. Participation on any tours implies full agreement to the above conditions by all parties involved.

    Travelers are strongly advised to take out medical and health insurance for the duration of their trip. VIDOTOUR does hold Public Liability Insurance which covers accidents as a result of a third party to the maximum amount of USD1,000,000 per claim.

  • Settlement of Accounts

    Full settlement should be received no later than 14 working days prior to guest's arrival. This payment should be processed by telegraphic transfer. Please contact Vidotour for details.

  • Deposit & Cancellations

    Deposits are required for group business in which total outstanding amount exceeds US$10,000. A deposit of 50% should be made not less than 14 working days prior to guests’ arrival. Flight tickets must be paid in accordance with regulations of the airlines.  Any hotel deposit requirements will be advised on a case by case basis.  Cancellation fees will be charged for issued flight tickets, issued visas and according to hotel policies. Otherwise cancellations will be charged according to the following schedule.

    Days prior to pax arrival Cancellation charge

    • > 30 days - No Charge
    • 15 - 30 days - 10%
    • 7 - 14 days - 30%
    • 4 - 6 days - 50%
    • < 4 days - 100%